Project overview
Developed a fully automated system that unifies the e-commerce workflow by seamlessly integrating eBay (sales platform), Xero (accounting/invoicing), and Australia Post (shipping) through real-time, secure API connections. This solution eliminates the need for manual data entry and repetitive tasks by synchronizing order processing, invoicing, and shipping into one streamlined pipeline.
Designed and deployed end-to-end, the system ensures data consistency, transaction accuracy, and operational efficiency—allowing businesses to manage their order lifecycle with minimal human intervention and maximum reliability.
The challenge of project
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API Complexity & Rate Limiting
Integrating three distinct APIs, each with its own authentication, data models, and rate limits, required careful architecture planning and dynamic error handling. -
Data Consistency Across Platforms
Ensuring real-time synchronization without duplication or data mismatches across eBay, Xero, and Australia Post posed significant challenges, especially during peak activity periods. -
Security & Compliance
Managing sensitive customer and financial data involved implementing secure token storage, encryption, and compliance with Australian data privacy laws. -
Scalability & Fault Tolerance
Building a solution that remains reliable and performant under high-volume transaction loads demanded robust logging, queuing, and retry mechanisms. -
User Experience for Non-Technical Users
The interface and alerts had to be intuitive, with fail-safes and user-friendly logs to support business users unfamiliar with the backend systems.
Final results
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95% reduction in manual data entry tasks.
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Significant decrease in order processing time and human errors.
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Real-time transparency into order, invoice, and shipping statuses.
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Highly scalable architecture, ready to onboard additional sales or logistics platforms.
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Full lifecycle ownership, from system design to deployment, ensured a cohesive and future-proof solution.